Rez & Ros Lawyers is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains

how we collect, use, disclose, and protect your personal information

1.   What personal information we collect

We may collect personal information such as:

• Your name, contact details, and date of birth
• Details about your legal matter
• Financial information (for billing or trust account purposes)
• Sensitive information, such as health or injury details, where relevant to your matter

2.   How we use your information

We use your personal information to:

• Provide you with legal services and advice
• Communicate with you about your matter
• Manage trust and client accounts in compliance with legal obligations
• Comply with our professional and regulatory obligations Improve our services and

3.   Disclosure of your information

We may disclose your personal information to:

• Barristers, experts, and consultants engaged in your matter
• Courts, tribunals, and regulators (where required)
• Service providers such as IT, administrative, and accounting support
• Other parties to your matter, where necessary and with your consent

We will not disclose your personal information for any other purpose unless required or authorised by law.

4.   Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information may be stored in both physical and electronic form, with security measures in place including restricted access, secure servers, and password protection.

5.   Access and correction

You have the right to request access to the personal information we hold about you, and to request corrections if you believe it is inaccurate, incomplete, or outdated. Please contact us in writing if you wish to make such a request.

6.   Website and cookies

When you visit our website, we may collect information such as your IP address, browser type, and browsing activity through cookies and analytics tools. This information helps us improve our website and user experience. You can disable cookies through your browser settings, but some website features may not function properly.

7.   Overseas disclosure

We generally do not disclose personal information overseas. If it becomes necessary to do so for your matter, we will inform you and obtain your consent where required.

8.   Contact us

If you have any questions about this Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please do not hesitate to contact us.

Rez & Ros Lawyers

Email: admin@rezroslaw.com.au Phone: 1300 937 691